Get Well Unveils Emergency Department & Inpatient Care Engagement Solution, Launches at Palomar Health

Get Well Unveils Emergency Department & Inpatient Care Engagement Solution, Launches at Palomar HealthNew solution leverages Get Well’s mobile experience to unlock patient reach, engagement, and loyalty

Get Well Unveils Emergency Department & Inpatient Care Engagement Solution, Launches at Palomar Health
Get Well

Get Well provides enterprise digital patient experience and navigation solutions for hospitals and communities around the world.

Get Well, the global leader in digital patient engagement, today unveiled its Emergency Department & Inpatient Care Engagement Solution, which has been launched in partnership with emergency department leaders at Palomar Health in San Diego: California’s largest healthcare district. 

Today, 65 percent of hospital admissions come through the emergency department and the median length of stay is 246 minutes according to the Emergency Department Benchmarking Alliance. As emergency departments continue to face overcrowding and longer boarding times, hospitals are faced with patient communication and overall experience challenges. Further, the proliferation of point solutions across different settings confuses patients and frustrates overburdened care teams while creating a fragmented digital experience.

The new Get Well Emergency Department & Inpatient Care Engagement Solution provides digital patient activation, triage, education, entertainment, discharge care transitions, and monitoring for hospital settings. Key features include:

  • An end-to-end mobile-first patient experience including personalized welcome information, care team details, symptom monitoring and real-time feedback
  • AI-driven SMS texting 
  • Consumer-grade self-service including relaxation and entertainment
  • Patient education via health videos and medication library
  • Wait time functionality and notification

“Emergency department patient volumes are high at Palomar Health, causing patient throughput and communication challenges. Get Well’s new Emergency Department & Inpatient Care Engagement Solution directly addresses expectation setting and overall mobile patient experience,” said Tracy Page, District Director of Emergency Services at Palomar Health. “The Get Well platform enables rapid innovation by leveraging existing interfaces, content and capabilities such as bi-directional texting, and helps us avoid the need for more point solutions for patient engagement.” 

Palomar Health launched the Get Well Emergency Department & Inpatient Care Engagement Solution in Fall 2022. To date, overall mobile patient activation following the launch has increased 3X and Palomar Health plans to continue partnering with Get Well as the company releases further updates to its Emergency Department & Inpatient Care Engagement Solution. 

“Leading health systems have made it clear that they want a comprehensive platform versus point solutions, especially when touching patients directly,” said Todd Strickler, Get Well Senior Vice President of Product Management. “Our new Emergency Department & Inpatient Care Engagement Solution builds upon the proven success of our Get Well platform, enabling our teams to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. Platforms matter.” 

Subsequent integrations of the Get Well platform will include an inpatient experience feature. This phase will offer patients a mobile experience, post-discharge support and an on-site Get Well Navigator to help improve the patient experience and workflow automation for all Palomar Health staff. This Navigator is one of the many ways Palomar Health is reimagining healthcare by removing the fear out of it and providing extraordinary patient experiences.  

For more information on Palomar Health, please visit PalomarHealth.org. For more information on Get Well, please visit getwellnetwork.com. 

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About Get Well

Get Well provides enterprise digital patient experience and navigation solutions for hospitals and communities around the world. Our products empower healthcare organizations to deliver patient-centered experiences that drive retention and growth, increase patient satisfaction, improve clinical quality and reduce cost of care. Learn more at getwellnetwork.com or follow Get Well on LinkedIn and Twitter

About Palomar Health  

Established in 1948, the award-winning team at Palomar Health provides the most comprehensive healthcare in North San Diego County through its two medical centers and more than 900 affiliated medical providers serving more than half a million people. Palomar Health is San Diego County’s only member of the Mayo Clinic Care Network and is nationally recognized as operating one of America’s 250 Best Hospitals; a Best 100 Hospital for joint replacement and orthopedic surgery; a Best Hospital for stroke care, heart care and bariatric surgery; a Diabetes and Stroke Center of Excellence; and a Blue Distinction Center for spine surgery, cardiac care and maternity.  

Through its network of providers, Palomar Health offers medical services in virtually all fields of medicine, including primary care, cardiovascular care, emergency services, trauma, cancer, orthopedics, women’s health, behavioral health, rehabilitation, robotic surgery and bariatric surgery at offices strategically located throughout the North San Diego County region. For more information, please visit PalomarHealth.org.  

Contact Information:

Bianca Kasawdish

Vice President of Public Relations, InnoVision Marketing Group

[email protected]

Adrienne Chen

[email protected]

(415) 722-1907

Original Source:

Get Well Unveils Emergency Department & Inpatient Care Engagement Solution, Launches at Palomar Health

VALO Holdings Group CEO Jana Seaman and SurgeTrader Unite in Philanthropic Endeavor: The 2023 Gold Rush Rally

VALO Holdings Group CEO Jana Seaman and SurgeTrader Unite in Philanthropic Endeavor: The 2023 Gold Rush Rally

VALO Holdings Group and SurgeTrader continue to exemplify their commitment to community support and philanthropy during last month’s Gold Rush Rally by handpicking a charitable organization to support at each rally leg.

VALO Holdings Group CEO Jana Seaman and SurgeTrader, renowned names in the investment and trading sectors, are thrilled to announce their joint participation in the highly anticipated 2023 Gold Rush Rally, last month. Spearheaded by their CEO, Jana Seaman, the companies supported a charitable organization at every stop of the rally, spanning various cities across the western United States. This collaborative effort underscores their unwavering commitment to corporate social responsibility and their mission to create a positive impact in the communities they serve.

The Gold Rush Rally serves as an exceptional platform for VALO Holdings Group and SurgeTrader to showcase their dedication to philanthropy while reveling in the excitement of the rally. At each leg of the race, the companies met with a designated charitable organization to extend their support and make a generous donation. The following are the dates, and the respective organizations being supported:

VALO Holdings CEO Jana Seaman expressed her enthusiasm for the Gold Rush Rally and the opportunity to contribute to these deserving organizations. She stated, “We are thrilled to have been a part of the Gold Rush Rally and to support these incredible charitable organizations. We aim to make a lasting impact and inspire others to join us in giving back to our communities.”

VALO Holdings and SurgeTrader’s commitment to nine charitable organizations along the Gold Rush Rally route exemplifies their unwavering pledge to corporate social responsibility and their dedication to making a positive difference. By supporting these charitable organizations, they hope to inspire others to contribute to the well-being and empowerment of individuals in need.

About VALO Holdings Group: 

VALO Holdings Group is a leading global investment firm with a diverse portfolio of businesses spanning various industries. Committed to creating positive change, VALO Holdings Group focuses on strategic investments and philanthropic efforts that empower communities and drive innovation. More at https://www.valoholdings.com/ 

About SurgeTrader:

SurgeTrader, LLC is a US-based proprietary trading — or prop trading — firm, with a mission to accelerate trader funding and provide capital to profitable traders. Once traders have proven they can be profitable by passing an Audition, they become a part of the SurgeTrader-funded trader community, with access to an account funded with up to $10 million in buying power. For more information on SurgeTrader or how to become a funded trader, visit https://www.surgetrader.com

Contact:

Chrissa Alghini
239-944-5317
[email protected]

Contact Information:

Chrissa Alghini

Marketing Director

[email protected]

239-249-5806

Original Source:

VALO Holdings Group CEO Jana Seaman and SurgeTrader Unite in Philanthropic Endeavor: The 2023 Gold Rush Rally

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