Health News

Revolutionizing Healthcare Communication: OnPage Unveils Innovative Slack Integration

Revolutionizing Healthcare Communication: OnPage Unveils Innovative Slack IntegrationOnPage Announces Enhanced Integration With Slack to Empower Healthcare Teams With Unparalleled Critical Alerting and ‘Paging’ Capabilities Directly From Slack


WALTHAM, Mass., December 12, 2023 (Newswire.com)
–
OnPage, a leading provider of a HIPAA-compliant secure messaging platform, is proud to announce the launch of its new integration with Slack, marking a monumental breakthrough in healthcare communication technology. This groundbreaking integration with Slack is set to redefine the landscape of critical messaging within healthcare organizations.

With healthcare’s increasing need for secure and efficient HIPAA-compliant communication, the integration between OnPage and Slack emerges as a game-changer. This integration isn’t just an upgrade; it’s a transformative shift that ensures every critical moment in healthcare is addressed with precision and immediacy.

Slack, a widely recognized collaboration and intelligent productivity platform known for its robust security features, enables customers to configure their Slack instance to meet their HIPAA compliance needs. For Enterprise Grid customers, Slack offers encryption at rest and in transit, two-factor authentication, session management, and mobile device management, making it a trusted choice among healthcare providers.

Slack’s collaboration and productivity capabilities, coupled with OnPage’s critical messaging, accountability, real-time responsiveness, on-call scheduling, and escalation capabilities, will provide healthcare teams with a single, dedicated space for urgent alerts and eliminate the risk of crucial information getting lost in day-to-day communication.

Accommodating schedules, shifts, and escalation policies in critical events is paramount in healthcare. OnPage’s robust scheduling capabilities seamlessly integrate with professionals’ shifts, ensuring that critical messages reach the right individual at the right time on their OnPage phone application. Additionally, customizable escalation policies within OnPage guarantee that if an urgent message remains unacknowledged for a specified period, it automatically escalates to the next responsible personnel, ensuring no critical matter goes unattended.

The integration is undergoing a pilot phase at a major healthcare organization, enhancing communication among healthcare providers, dispatchers, and EMT staff without disrupting workflow.

Key features include seamless critical message exchange, leveraging OnPage’s scheduler and escalation capabilities, acknowledging and responding to critical messages within Slack, and access to a comprehensive message audit trail.

“We are thrilled to introduce this groundbreaking integration between OnPage and Slack. This collaboration empowers healthcare professionals with a solution that bridges communication gaps, ensures real-time responsiveness, and revolutionizes critical messaging within healthcare organizations,” said Judit Sharon, CEO of OnPage. 

The integration enables swift care team mobilization, facilitating timely alerts to providers and fostering a culture of accountability. Comprehensive visibility empowers senders to track message delivery and intervene promptly if needed.

The OnPage and Slack integration is poised to reshape critical messaging in healthcare, bringing unparalleled efficiency, fostering accountability, and ensuring real-time responsiveness — an advancement in how healthcare professionals engage and respond to urgent moments.

About OnPage

OnPage is an Incident Alert Management platform that elevates critical notifications to the right person on call to remediate critical events. With Alert-Until-Read capabilities, dynamic digital schedules, escalation criteria and redundancies, OnPage ensures that critical alerts are never missed. Learn more.

Contact Information:

Ritika Bramhe

Head of Marketing

[email protected]

(781) 916-0040

Original Source:

Revolutionizing Healthcare Communication: OnPage Unveils Innovative Slack Integration

Editor
Read More
Health News

Applied Research Works, Inc. Announces Cozeva’s Achievement in NCQA’s Data Aggregator Validation Program

Applied Research Works, Inc. Announces Cozeva’s Achievement in NCQA’s Data Aggregator Validation Program


SAN FRANCISCO, December 7, 2023 (Newswire.com)
–
Applied Research Works, Inc. (ARW), a leading provider of health data analytics and solutions, is proud to announce that its flagship product, Cozeva, has successfully passed the National Committee for Quality Assurance’s (NCQA) Data Aggregator Validation (DAV) program. This significant milestone includes the exciting addition of Cozeva User Interface Entered + Enhanced Natural Language Processing (NLP) and FHIR output, marking a transformative step in healthcare data management and quality reporting.

Historically, the period between January and mid-February has been a frantic time for supplemental data submission as it was considered “non-standard”. Now and in the future, Cozeva’s data is recognized as “standard” after successful data validation, extending the data collection timeline to May, collectively, a game-changing advantage for healthcare providers and payers.

Top DAV Validation Impacts:

  1. Meaningful Improvements in HEDIS MY2023: Significant improvements in quality measures like blood pressure, diabetes control, and more.
  2. Reduced Chart Chase Burden for Payers: The DAV certification significantly decreases the need for payers to engage in time-consuming chart chases.
  3. Increased Provider Participation: This validation opens doors for greater provider confidence in data and participation to close care gaps.
  4. High Data Value: Shifting the expectation of the healthcare ecosystem of paying for transactional data management to actual validated data that tracks directly to performance improvement. 

“The DAV certification process allows our customers to bypass the costly and time-intensive Primary Source Verification (PSV) step. By integrating Cozeva’s Provider Portal Data and leveraging our advanced NLP for data validation, customers can efficiently gather clinical information, even from providers who cannot send data electronically, and provides a level of quality oversight that promotes confidence that their clinical efforts translate into credit in their measure performance.” — Alan Chuang, SVP of Customer Success.

A study by Sarawathula et al. (2023) in the Journal of the American Medical Association highlights the immense effort and cost involved in quality metric reporting, with a large academic medical center spending over 108,478 person-hours annually, primarily on data collection and validation. Cozeva’s suite of solutions is designed to reduce these burdensome manual processes significantly.

By participating in the NCQA DAV program, ARW aims to alleviate the strain of HEDIS annual reporting for health systems and requestor partners. “NCQA’s DAV program has shifted the burden of Primary Source Verification onto the data vendor, removing a significant stress factor for us,” stated a large national health plan representative.

Cozeva’s achievement in the NCQA DAV program is a testament to ARW’s commitment to pioneering healthcare data management and quality reporting solutions for our customers.

About Applied Research Works, Inc:

Applied Research Works, Inc. (ARW) is a leading health information technology and analytics company offering solutions that transform data into actionable insights. Cozeva, its flagship product, is at the forefront of advancing healthcare quality and efficiency through innovative technology. Explore more at www.cozeva.com.

Contact Information:

Taylor Diniz

Business Development Manager

[email protected]

8082563343

Original Source:

Applied Research Works, Inc. Announces Cozeva’s Achievement in NCQA’s Data Aggregator Validation Program

Editor
Read More