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VirtuVisit™ Leverages AI to Address Barriers and Improve Virtual Care Experience for Patients and Providers

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Health - Purple Foxy Ladies originally published at Health - Purple Foxy Ladies

VirtuVisit™ Leverages AI to Address Barriers and Improve Virtual Care Experience for Patients and ProvidersVirtuVisit provides insights and tools to support exceptional and equitable virtual healthcare.

WASHINGTON - December 15, 2022 - (Newswire.com)

Compass Innovations™, a leader in healthcare technology, announced the release of VirtuVisit™, a telehealth platform that takes patient care beyond video and voice. While simple voice and video technology served as an effective temporary solution during the pandemic, the demand for quality patient experience remains. 

Compass Innovations recently began working with Amazon Web Services (AWS) as a member of the AWS Public Sector Partner (PSP) Program, with a focus on healthcare. AWS brings powerful tools and services to the market, such as Amazon Chime, Amazon Elastic Compute Cloud (Amazon EC2), and Amazon Comprehend. Compass Innovations builds on these core capabilities with healthcare-specific, patented intellectual property to deliver a clean, intuitive virtual-care experience. Integrating VirtuVisit with electronic health record (EHR) systems, such as Epic, seamlessly automates the documentation effort, giving providers more time to focus on the patient encounter and delivering new analytical insights on patient/provider interactions. The resultant analytical insights produced from the visit interactions are powered by Amazon QuickSight.

Compass Innovation's creators know clinicians are overworked and patients want meaningful connections with their care team. VirtuVisit recognizes keywords, voice inflections, and more via natural language processing (NLP) capabilities and AI, which improves efficiency and delivers greater insight across the enterprise. VirtuVisit utilizes NLP to identify and report if a provider speaks differently or inconsistently across encounters, which could signify a potential unconscious bias. With this information, healthcare systems can apply positive deviation best practices to address and correct issues before they become larger and more visible problems to patients.

Beyond care delivery, sentiment analysis can detect, analyze, and flag concerns with patients in advance of traditional survey strategies. Having proactive virtual interaction information helps identify areas of strength and improvement opportunities in near real time. VirtuVisit can improve patient interactions with every visit, and the new insights gained can elevate the delivery of equitable care.

"VirtuVisit elevates the power of AWS, taking telehealth beyond video and voice recording. This tool empowers clinicians to deliver better care and optimize operations. We lessen potential time-consuming clicks in a clinician's day, so they can focus on the patient's issue instead of typing patient notes and listening simultaneously. We are taking bold steps to automate the patient intake process and capture the diagnostic encounter, providing analytics insight across a health care system in a way that was never possible in a brick-and-mortar world," said Kevin Carr, M.D., Founder of Compass Innovations.

VirtuVisit is scalable for all healthcare providers and EHR systems and integrates with additional customer relationship management products. Features are configurable and include NLP and AI-embedded workflows, virtual voice assistant device integration, mobile and desktop one-click access, EHR workflow integration, and more. Visit https://my-compass.io/aws to book a demo.

VirtuVisit is a product of the Compass Innovations software suite: my.compass.io/apps/. 

Epic is a trademark of Epic Systems Corporation. 


Contact Information:
Jolette van Vuuren
Creative Director
media@my-compass.io
202-894-0210


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Original Source: VirtuVisit™ Leverages AI to Address Barriers and Improve Virtual Care Experience for Patients and Providers VirtuVisit™ Leverages AI to Address Barriers and Improve Virtual Care Experience for Patients and Providers

Health - Purple Foxy Ladies originally published at Health - Purple Foxy Ladies

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DocVA Launches Cutting-Edge Virtual Medical Assistant Services, Revolutionizing Healthcare Operations

DocVA Launches Cutting-Edge Virtual Medical Assistant Services, Revolutionizing Healthcare OperationsBoost Efficiency and Elevate Patient Care With DocVA’s New Virtual Assistant Services


FORT LAUDERDALE, Fla., July 18, 2024 (Newswire.com)
–
DocVA, a leader in the virtual medical assistant staffing industry with years of experience, announces the launch of its comprehensive suite of remote healthcare support services. This innovative offering aims to transform medical practices by providing highly skilled virtual assistants capable of handling various administrative and clinical support tasks.

Virtual Medical Assistant Provider Offers Tailored Solutions to Enhance Patient Care and Streamline Practice Operations

“The world of healthcare is constantly changing, and at DocVA, we’re committed to staying ahead of the curve,” said Nathaniel Barz, CEO of DocVA, who has a decade of experience delivering excellent customer service in the staffing industry. “Our mission is to help as many healthcare practices as possible in the U.S., Canada, and eventually the world by addressing the critical issues that arose post-COVID, such as staff burnout and shortages.”

Comprehensive Virtual Medical Assistant Services

DocVA’s range of services includes:

  • Virtual Medical Receptionist: Handling phone calls, scheduling appointments, managing prescription refill requests, and verifying insurance eligibility
  • Virtual Medical Billing and Insurance Assistant: Managing payments, insurance verification, claims submissions, and pre-authorizations
  • Virtual Medical Assistant: Updating medical records, coordinating with other providers, and fielding patient questions
  • Virtual Medical Scribe: Providing real-time documentation during patient exams, ensuring EMRs stay current

Benefits for All Stakeholders

By partnering with DocVA, healthcare providers can expect:

  • Improved office efficiency and smoother daily operations
  • Enhanced patient satisfaction through elite-level customer service
  • Significant cost savings compared to hiring in-house staff
  • HIPAA-compliant services that ensure patient privacy and data security
  • Flexibility to scale support based on practice needs
  • Reduced staff burnout and improved work-life balance
  • Increased profitability for practices

“Our virtual assistants create a win-win-win situation,” Nathan added. “Staff love it, doctors love it, and patients love it. We’re not just improving healthcare operations but also providing opportunities for people in developing countries to achieve an upper-middle-class lifestyle.”

About DocVA

DocVA is a seasoned virtual medical assistant staffing leader, with two years of specialized experience in the healthcare industry. Our team has placed thousands of virtual medical assistants in different practices across the U.S. Building on lessons learned from previous ventures, DocVA is dedicated to constant improvement and innovation. By leveraging cutting-edge AI technology and a team of highly skilled professionals, DocVA enables medical practices to streamline operations, improve patient care, and reduce operational costs.

Discover more about how DocVA is revolutionizing healthcare support at https://docva.com or contact:

Contact Information:

Nathaniel Barz 

Founder & CEO 

DocVA

clientmanager@docva.com
+1 (954) 304-9702
110 E. Broward Blvd., Suite 1700, Fort Lauderdale, Florida 33312, United States

Contact Information:

Nathaniel Barz

CEO

nbarz@docva.com

+1 (954) 304-9702

Original Source:

DocVA Launches Cutting-Edge Virtual Medical Assistant Services, Revolutionizing Healthcare Operations

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